Éric Dienot

Project Director · Senior IT Project Manager

Business analysis · Project ownership support · Delivery · IT transformation

+33 6 14 99 30 58
e.dienot@free.fr
Vence, French Riviera

Turning complexity into controlled projects

I work on complex projects involving the transformation, migration, security and evolution of information systems, from requirements analysis through to production deployment.

25+years of experience

56,000+managed assets

€6.8Min budgets managed

36retail chains rolled out

Complex project management
Business analysis & delivery
IT migration & transformation
Cross-functional coordination
Risk management
Functional specifications
Acceptance testing & go-live
Functional architecture
IT security

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Experience

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Project Manager

Mar 2026 – present · Monaco

Monaco Parking

Mission: management of several IT transformation workstreams.
Challenges: migration, secure production releases, coordination of software vendors and integrators, risk management, change management.
IT system analysis, ERP migration, liaison with the software vendor Netceler, de-risking of production releases
Reservation system upgrade, liaison with the software vendor Redbox, enhancements and deployments, management of key issues
Cegid → Sage migration, liaison with the integrator ADSI, securing production releases
Requirements gathering, specifications, project management, run and maintenance, production releases

📌 Outcome: migration in progress, risk management, organisational turnaround.
🛠️ Technologies: PostgreSQL, LDAP, PHP, Perl, MS Office, Linux, Sage

123ventes.com Business founder

Jan 2025 – Feb 2026 · Vence 06

CMS and Web

Architecture modernisation and hardening: reverse proxy, HTTP cache, Elasticsearch
Implementation of SEO, monitoring and backup tools
Development of the solution, front office and back office
Search for clients and partners
Use of AI (Claude CLI)

📌 Outcome: solution development in progress. Strengthened skills in performance, security and AI. Difficulty converting prospects into customers.
🛠️ Technologies: Apache, MySQL, PHP, JS, jQuery, CSS, openSUSE…

Business Project Manager

Jun 2023 – Dec 2024 · Biot 06

Data migration for the merger of two associations within the EIG (GIE)

Takeover of the existing system, process mapping (databases, flows, web services, APIs, ERP, batches, etc.)
Requirements analysis with each department (marketing, legal, publishing, external partners, etc.)
Data model analysis, IT system flows, impacts and constraints
Cross-functional coordination, cost estimation, project management and reporting
Supervision of development work
Reverse engineering and reverse documentation of the IT system
Testing, simulation of accounting closings, business acceptance testing
Organization of the multi-party production deployment and user feedback
Various employee benefits (provident insurance) projects and minor IT system enhancements

📌 Outcome: successful migration delivered on the deadline, with no defects.
🛠️ Technologies: SharePoint, IBM i, Asana, Confluence, Windows

123ventes.com Business founder

Feb 2019 – May 2023 · Vence 06

Design and development of an e-commerce-oriented web CMS

Definition of requirements and objectives, roadmap
Competitive analysis
Front-end and back-end development, SEO…
Linux server administration
Testing and acceptance, search for partners

📌 Outcome: functional, operational solution.
🛠️ Technologies: Apache, MySQL, PHP, JS, jQuery, CSS, openSUSE…

Project Manager at BEMORE

Jan 2017 – Jan 2019 · Nice 06

Project Manager at UBALDI

Mar 2018 – Jan 2019 · Carros 06

Securing the point-of-sale system under BOI rules: data integrity, security, retention and archiving

Project framing and design:
- Audit and flow analysis, application and ERP mapping, documentation of the existing environment
- Selection of the certification body, validation of the certification process
- Cost estimation, budgeting, scheduling, risk management
- Traceability of the regulatory requirements of French tax rule BOI 30-10-30 and the resulting system requirements
- Writing specifications in line with ISO 9001, taking IT system impacts into account
- Writing the acceptance test plan, test design
Project management:
- Weekly reporting to the CIO and risk escalation
- Recruitment and management of 2 developers, Agile Scrum methodology, writing the backlog
- Testing, adjustments, fixes and production deployment

📌 Outcome: change management, compliant and robust solution at controlled cost. €150K – 1,000 person-days – 100 users.
🛠️ Technologies: REST API, .NET, MySQL, MS SQL Server, WinDev, Postman, Jira, Confluence

PMO at PRO BTP

Oct 2017 – Feb 2018 · Cagnes-sur-Mer 06

Customer segmentation: anti-money laundering and counter-terrorist financing (AML/CTF) for DMOP/IOT

Analysis of the regulatory requirements of the 4th AML/CTF Directive, discussions with the business owner
Requirements specification consolidation
Functional design, impact analysis and integration into the IT system
Writing the backlog and discussions with the IT delivery team, tracking of sprints, schedule and mock-up

📌 Outcome: design and requirements specification formalised. Mock-up approved. 10 users – 300 person-days.
🛠️ Technologies: Lotus Notes, Java, web services, Office 2010

Lead Project Manager

Jan 2017 – Sep 2017 · Antibes 06

Tax compliance of the point-of-sale system: data integrity, security, retention and archiving

Impact assessment of the requirements of French tax rule BOFIP BOI-TVA-DECLA-30-10-30-20160803
Management and supervision of development, integration, validation and deployment departments
Roll-out across retail chains: Carrefour, Casino and Casino Cafétéria, GIFI, FNAC, Noz, Simply…
Weekly reporting on the R&D core platform and each client deployment: progress, actions and risks

📌 Outcome: complex project successfully delivered. 36 retail chains – 1,500 person-days – thousands of users.
🛠️ Technologies: MS Project, ChangePoint, Delphi, Clipper, Office suite

Independent Consultant

Apr 2013 – Dec 2016 · Paris and Sophia Antipolis

Project Manager at ORANGE

Sep 2015 – Dec 2016 · Sophia Antipolis 06

Analysis and redesign of Change Advisory Board (CAB) management tools for the Digital Factory – Hebex

Requirements analysis, business process modelling, discussions with the business owner
Definition of renewal strategies
Specifications, business rules, management rules
Selection of an integrator and mock-up development: ServiceNow
Cost estimation and planning

📌 Outcome: business scope clarified, ServiceNow selected. €800K – 3,000 servers – 600 users.
🛠️ Technologies: Apache, MySQL, JavaScript, Office 2010, ITIL V3, ServiceNow.

Business-side and IT-side project support at RATP

Apr 2013 – Jul 2015 · Val-de-Fontenay 94

Redesign of the monitoring system for Paris metro equipment for ING-SVM-SGE: TOSCANE project

Consolidation of requirements and specifications with the business owner
Writing of general and detailed functional specifications
Dependencies with configuration management
Renewal scenarios, cost estimation and planning
Running the public procurement tender
Review of applications and selection of an integrator

📌 Outcome: satisfied client on this major project, deadlines met. 56,000 devices – €1,800K – 20 users.
🛠️ Technologies: Java, Windows XP, MS Office 2003 suite, ESB, ETL, SCADA, LAMP, APPLIBUS.

Project Manager at AKKA IS

Jun 2009 – Mar 2013 · Paris

Project Manager at FRANCE TELECOM

Nov 2011 – Mar 2013 · Arcueil 94

International deployment of the OTARIE business intelligence project: BI on mobile network data flows

Organisation of client projects: POC, prerequisites, presentations
Upskilling and training of integrators (in English)
Organisation and supervision of deployments
Client follow-up and requirements gathering

📌 Outcome: deadlines met, successful deployments. Deployments industrialised. €14K per project – 20 users.
🛠️ Technologies: MySQL, Cognos, PHP, Talend ETL, Apache, Red Hat, OpenLDAP, MS Office 2003, MS Project, PuTTY.

Functional Architect at SAGEM SÉCURITÉ

Apr 2011 – Oct 2011 · Osny 95

Design of turnkey system administration tools for the MORPHO CORE PLATFORM project

Requirements audit for each of the 7 biometric products: requirements specification following the audit
Requirements matrix and prioritisation
High-level design, cost estimation and planning
Benchmarking of open-source COTS and selection of validated solutions
Admin portal development

📌 Outcome: Linux skills developed, target design ready for development. 1,500 person-days – 40 users.
🛠️ Technologies: Windows XP, MS Office 2007, Doors, Flum, Mule, RedHat, VMware, ITIL V2.

Functional Architect at SAGEM SÉCURITÉ

Oct 2010 – Mar 2011 · Osny 95

Design of the CMMS solution for the radars and cameras of the HGV ECOTAX project – tender

Analysis of the French government's specifications
Overall design of operational maintenance. Dependencies with monitoring.
Specifications, cost estimation, planning
Selection of an integrator: OptiMaint

📌 Outcome: design and architecture ready to start development. 800 person-days – 1,500 devices.
🛠️ Technologies: Windows XP, Office 2007, Doors, OptiMaint.

Security Supervisor at LA BANQUE POSTALE

Jun 2009 – Sep 2010 · Ivry-sur-Seine 94

Application access rights management for banking products within the accreditation program – DISFE

Qualification of authorization requests for LDAP business groups
Production deployment of LDIF files
Process optimization and automation: cleared a 6-month backlog, processing time cut by a factor of 10

📌 Outcome: significant processing optimisation. Client satisfied. 1,400 users.
🛠️ Technologies: Linux, Windows XP, LDAP, RACF, Excel, Word, VBA.

Independent Consultant

Mar 2008 – May 2009 · Paris

Webmaster at MACCANN G AGENCY

Nov 2008 – May 2009 · Clichy 92

Design and development of the HR intranet

PHP development to migrate FileMaker data

Design of the workflow, the data model and the Word mail merge for employment contracts

📌 Outcome: HR department streamlined. Users and CEO satisfied. 20 users – 140 person-days.
🛠️ Technologies: FileMaker Pro, PHP, MySQL, Apache, Debian, UltraEdit.

Business Project Manager at EDF CCAS

Mar 2008 – Oct 2008 · Montreuil 93

Design of the HR data warehouse for strategic workforce and skills planning (GPEC)

Consolidation of requirements with the business owner
Development of a VBA mock-up
Specifications, cost estimation and preliminary planning

📌 Outcome: business owner satisfied. Design documentation ready. 8 contributors – 20 users.
🛠️ Technologies: Windows XP, AMC Power Designer, VBA Excel Access, MS Project, Business Objects, Sybase.

Project Manager at CONIX

Jan 2005 – Feb 2008 · Paris

Project Manager at SNCF

Dec 2006 – Feb 2008 · Paris 9th

2008 budget planning

Discussions with the business owner to consolidate requirements
Budget allocation across regions and organizational units
Management of 2 developers
User training sessions (80)

📌 Outcome: business owner and users satisfied, advanced VBA skills. €3,000K – 80 users.
🛠️ Technologies: Excel VBA, Oracle, MS Access, Windows XP.

Project Manager at TOTAL

Jun 2006 – Nov 2006 · Pau 64

Design and development of the CMDB for security equipment

Requirements and existing environment analysis
Migration of Excel data to FileMaker
Data model and business rules design
Development of interfaces and web server using FileMaker

📌 Outcome: more efficient interventions and support. Business owner satisfied. 5,000 devices – 10 users.
🛠️ Technologies: RedHat, Windows, FMPro, Nokia FW, NetScreen, WhatsUp, Cisco, Barracuda, RADIUS server.

Project Manager at SFR SI

Jan 2005 – May 2006 · La Défense 92

Redesign and centralization of the Universal Internal Directory (AUI)

Audit and mapping of the existing environment
Reverse engineering and flow reversal
Functional and technical design
Management of application project managers (5)
Client relationship, business owner and production release

📌 Outcome: large-scale project simplified and optimised. Sensitive production release. Business owner satisfied.
🛠️ Technologies: Unix, Red Hat, CentOS, Windows, Lotus Domino, Calendra Directory Manager, iPlanet, Ensure, Java, VMware.

Web Manager at EMW

Mar 2004 – Dec 2004 · Paris 15th

Network and Security Manager at EMW: digital magazine publishing

Mar 2004 – Dec 2004 · Paris 15th

Supervision and monitoring of websites: Télé Poche, Télé Star, Auto Journal, ADDX, Ciné Chiffres, Top Santé, Bateaux Online, FHM, BIBA, 20 ans, …

Network administration: FTP, SMTP, firewall, remote access, antivirus
Workstation administration (40)
Website and server administration (20), load balancing
Supervision and monitoring with service providers

📌 Outcome: improved website availability and security, spam eliminated, more robust architecture.
🛠️ Technologies: Linux, Windows XP, Windows 2000 Server, Mac OS, Lotus Notes and Domino, HTML, ASP, SiteScope, TCP/IP, Nokia firewall, PHP, MySQL, SQL Server, Backup.exe, Array LoadBalancer, ColdFusion.

Project Manager at OPS

Jan 2003 – Feb 2004 · Auch 32

Creation of the corporate website for an IT and office equipment reseller

Migration of Excel data to Lotus Notes
Website publication and client relationship

📌 Outcome: client satisfied. Autonomy and versatility.
🛠️ Technologies: Windows NT, Windows 98, Lotus Notes and Domino, Visio, HTML, Microsoft Network, Excel.

Project Manager at Exponentiel Technologies

Apr 2000 – Dec 2002 · Paris 9th

KELKOO: price comparison website (UK site)

Jan 2002 – Dec 2002 · Paris 9th

Creation of an intranet CRM website for click-through analysis and counting – 3/3

Functional and technical design
Management of developers
Acceptance testing and production deployment

📌 Outcome: client satisfied. Upskilling on new technologies.
🛠️ Technologies: Windows 98, Windows NT, Java, JavaScript, XML, XSL, SQL Server, VB, IIS, Apache, Jaguar, JRun, Ant, WebSphere, MS Project, PowerDesigner, HTML, Dreamweaver, Microsoft networking, Unix, CVS, DOS, XMLSpy…

PHARMASTORE: e-commerce website

Apr 2000 – Mar 2002 · Paris 9th

Creation of a B2C e-commerce website for pharmaceutical products - 3/3

Functional and technical design
Management of developers
Acceptance testing and production deployment

📌 Outcome: website delivered. Client satisfied. Increased responsibilities and web expertise.
🛠️ Technologies: W98, WNT, Java, JavaScript, XML, XSL, SQL Server, Visual Basic, IIS, Apache, Jaguar, JRun, Ant, WebSphere, MS Project, PowerDesigner, HTML, Dreamweaver, Microsoft networking, Unix, CVS, DOS, XMLSpy…

Software Engineer at Valoris

Sep 1997 – Mar 2000

Support for the French Ministry of Justice

May 1999 – Mar 2000 · Paris 1st

Level 2 hotline support for 4 applications used by court clerks

Hotline call management
Management of enhancements: qualification and development

📌 Outcome: more efficient support. Improved user relationship skills.
🛠️ Technologies: Windows 95, Windows 98, Windows NT, Access, SQL Windows, SQL, Landesk, DOS, Novell.

Developer at France TELECOM

May 1998 – Apr 1999 · Paris 14th

Development of the “cost price” decision-support application and dashboards analysing the cost price of a telephone minute

Migration of operational data using PL/SQL
Cube design and dimension population
Interface development with Oracle Express
Training of the managers

📌 Outcome: users satisfied, technical upskilling in architecture and development.
🛠️ Technologies: Windows 98, Windows NT, Access, Oracle Express Objects and Server, Oracle, Visio, PL/SQL.

Developer at France TELECOM

Jan 1998 – Apr 1998 · Montreuil 93

Telephone communications management

Sopra RDJ software package
Flow qualification, application and modification of rules where applicable
Workstations running OS/2

📌 Outcome: first experience of mainframe systems and functional issues.
🛠️ Technologies: MVS, Windows 3.1, Access, RDJ, OS/2.

Developer at Compagnie Générale des Eaux

Nov 1997 – Jan 1998 · Paris 14th

Developer at Compagnie Générale des Eaux

Upgrade from VB3 to VB4
Development of enhancements to the water quality measurement interfaces

📌 Outcome: deepened VB knowledge, shared development environment.
🛠️ Technologies: Windows 3.1, Windows 95, Windows NT, MS Office, DOS, Access, Visual Basic.